We stand behind our product with a Satisfaction Money Back Guarantee.   If you are dissatisfied with our product, you can return your items for a prompt refund or exchange.  Items returned must be in resalable condition.  Industrial Decals will refund unused or full refund, less shipping cost unless special authorized agreement in place.  Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.  No refunds due to satisfaction guarantee will be issued after 60 days from invoice date.  The original shipping and handling charges are not refundable.  If your product arrives damaged, we will do our best to replace right away.  If there is a shipping error we will cover shipping cost.  Satisfaction Guaranteed policy does not apply to special order or custom printed items.